Terms and Conditions

Introduction

1. These Terms and Conditions ("Terms and Conditions") apply to the Site, Lifestyley.com. These Terms and Conditions of use administer our association with our customers, vendors and others who interact with Lifestyley.com or its brands and products. By using or accessing Lifestyley.com, you agree to this Statement, as updated from time to time.
2. Lifestyley.com provides a wide range of products, frequent campaigns and festive deals and offers. Hence, we may ask you to review and accept supplemental terms that apply to your interaction with our site, Lifestyley app or a specific product or campaign. To the extent those supplemental terms conflict with our Terms and Conditions, the supplemental terms in conjunction with the site, app, product, or campaign dictate with respect to your use of the site, app, product or campaign to the extent of the conflict.
3. By accessing the Site, you confirm your acceptance of, and understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to amend, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use frequently for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use upholds your acceptance of those changes.


Using the Site

You are either 16 years of age or older or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is not permitted, except as explicitly agreed by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this statement without notice to you. Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Reviews or opinions expressed on this Site are those of the individual customers or users posting such content and may not reflect our opinions. Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is fully responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or accountable, directly or indirectly, in any way for any loss or damage of any kind incurred because of, or about, your failure to adhere to this section. During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional emails by clicking on the “Unsubscribe” link at the bottom of any promotional email.


Registration and Account Security

1. Lifestyley.com users provide their names, contact details and other personal information to us upon registration and later, and we need your help to keep it secure. Here are some commitments you make to us related to registering and maintaining the security of your account.
2. You will not provide any false personal information on the Site, or create an account for anyone [without their permission] other than yourself.
3. If you wish to create multiple accounts, each individual account will be associated with a different verified email address and will be subject to a separate loyalty program.
4. If we disable your account, you will not create another one without our permission.
5. You will keep your contact information accurate and up-to-date.
6. You will not share your password with anyone, let anyone else access your account, or do anything else that might jeopardize the security of your account.


Protecting The Rights of Other Users

We respect other people's rights, and expect you to do the same. You will not use our product descriptions, product pictures, Trademarks, banners, or any other similar marks, except with our prior written permission.


Payments

1. If you make a payment on Lifestyley.com, you agree to our Payments Terms unless it is stated that other terms apply.
2. You can pay through one of the following ways: Credit card, bank transfer, cash on delivery [COD], Mada and Lifestyley store credit.
3. Credit Card / Mada:
At Lifestyley, our preferred payment method is by a secure Credit Card or Mada transaction. Rest assured, your card number and account details will be secure and protected using industry-leading encryption standards. We guarantee a safe shopping experience on our site. We currently accept Visa and MasterCard for credit card payments. Orders completed with credit card or Mada will not be charged any additional fee.
4.
Cash on Delivery
For customers without access to a credit card or any alternative payment method, we accept Cash on Delivery (COD). Using this service, you can select to pay in cash to the delivery agent upon receiving your order. Please note that cash payment orders will be charged an additional service fee (SAR 15 - SAR 45) depending on order size. Currently, this service can be used for orders above SAR 100 and up to SAR 1,000.
5. Bank Transfer:
Banque Saudi Fransi Account: 21470200287, IBAN (SA56 5500 0000 0214 7020 0287)
Arab National Bank Account: 0107000022760014, IBAN (SA77 3040 0107 0000 2276 0014)
Riyad Bank Account: 3210468899901, IBAN (SA31 2000 0003 2104 6889 9901)
National Commercial Bank Account: 05119922040108, IBAN (SA23 1000 0005 1199 2204 0108)
Saudi American Bank Account: 0006206190, IBAN (SA96 4000 0000 0000 0620 6190)
Saudi British Bank Account: 042299966001, IBAN (SA80 4500 0000 0422 9996 6001)
Rajhi Bank Account: 166608010770774, IBAN (SA37 8000 0166 6080 1077 0774)
Alinma Bank Account: 68200054005000, IBAN (SA46 0500 0068 2000 5400 5000)
Bank Al Jazira Account: 0838 334214 001, IBAN (SA48 6000 0000 8383 3421 4001)
6. Lifestyley Store Credit:
There are two ways for earning money in your Lifestyley Store Credit.
1. We give you a refund for your returned/ cancelled/ exchanged order to your Lifestyley Store Credit
2. You have earned points through the loyalty programme
The points earned through the loyalty program that are in the Lifestyley store credit expire within six months if they have not been used. The credit amount in the Lifestyley store credit from other activities including refunds, returns and cancellations expires within one year if it has not been used. [a reminder email will be sent to the customer 30 days before the expiry of the credit


Pricing and Processing Orders

1. At times, there might be cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order.
2. The Site May Not be Used to Order Items in Bulk for Resale unless prior agreed permission has been granted by us.
3. We ensure that the most accurate pricing information is provided on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. If an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders if the order has been confirmed and your credit card charged.
4. If an item is discounted within seven [7] days of purchasing a product[s], the between the discounted price and original price will be refunded to yourdifference Lifestyley store credit. However, please note you need to notify us to request for the refund.


Returns, Replacement and Exchange

1. Replacements and returns are allowed only within 14 days from the date of purchase.
2. If you have received the wrong item, you can return it provided it is in the same condition as received and sealed in its original retail box. The refund will be processed once we receive the returned item and accept it upon inspection.
3. You cannot return an opened or used product.
4. You will be charged a return shipping fee of SR. 30 that will be deducted from your refund amount if you choose to return any items from your order for any reason other than a manufacturing problem or for receiving the wrong item.


Canceling Orders

1. You can cancel an order within 24 hours without charge if the order has not been shipped by then.
2. If the order has been shipped, the shipping fee and the COD fee [if applicable] will not be refunded.
3. If you did not make your bank transfer payment within 3 days, the order will automatically be canceled.
4. When we refund your money [in full or in part] upon return or cancellation of an order, the purchase price of the product[s] will be refunded excluding the shipping fee, COD charges unless you received the wrong product/ colour/ size or you received a defective product.
5. Shipping fee will not be refunded unless the order has been cancelled by us
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Please allow for the following days to Receive your refund:

1. Instantaneously if the refund is made to the Lifestyley store credit.
2. Between 7-10 business days for refund through bank transfer.
3. Shipping fee will not be refunded unless the order has been cancelled by us
4. Between 10-21 business days to receive refund payment through credit card and SADAD
5. Please Note: We reserve the right to deny any customer access to our services who, in our opinion, is indulging in excessive, unjustifiable returns. We also reserve the right to remove such customers from our customer list who subsequently will not be able to purchase from Lifestyley.com any longer


Mobile and Other Devices

In the event you change or deactivate your mobile number, you will update your account information on Lifestyley.com within 48 hours to ensure that our messages are not sent to the person who acquires your old number.You provide consent and all rights necessary to enable users to sync (including through an application) their devices with any information that is visible to them on Lifestyley.com.


Provisions Applicable to Software

If you purchase a software, such as a stand-alone software like an anti-virus product, you agree that from time to time, the software may download and install upgrades, updates and additional features to improve, enhance, and further develop the software.You will not modify, create derivative works of, decompile, or otherwise attempt to extract source codes from us, unless you are expressly permitted to do so under an open source license, or we give you express written permission.


User Submissions

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, about such submissions. You shall not use a false e-mail address, fake your identity to be someone else other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be liable to, remove or edit any Submissions.


Trade Marks and Copyrights

All intellectual property rights, whether registered or unregistered, on the Site including information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, sound, video, music, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Kingdom of Saudi Arabia copyright laws and international conventions. All rights are reserved.


Applicable Law and Jurisdiction

These terms and conditions should be interpreted and dictated by the regulations in force in Saudi Arabia, and they should comply with the Saudi Electronic Transactions Law. Subject to the existence of the arbitration below, each party hereby agrees to submit to the jurisdiction of the courts in the Kingdom of Saudi Arabia and waive any objections based on the place.


Arbitration

Any disagreement, discord or claim arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Saudi Arabia and governed by Saudi Arabia law pursuant to the Rules of Saudi Centre for Commercial Arbitration imposed in 2014 as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the e-Commerce field in Saudi Arabia and is independent of either party. Notwithstanding the foregoing, the Site maintains the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.


Provisions Applicable to Users Outside the Kingdom of Saudi Arabia

1. We will soon sell our products to customers beyond Saudi Arabia and strive to comply with consistent standards for everyone, but we also strive to respect local laws. The following provisions apply to users and non-users who interact with Lifestyley outside the Kingdom of Saudi Arabia.
2. You consent to having your personal data transferred to and processed in Saudi Arabia


Termination

In addition to any other legal or equitable remedies, we may, without former notice to you, immediately terminate the Terms and Conditions or revoke any or all your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately invalidate all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person because of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Lifestyley.com in operating the Site, your sole and exclusive solution is to discontinue using the Site.


Other Considerations

  1. If you are a resident of or have your principal place of business in the Kingdom of Saudi Arabia, this Statement is an agreement between you and Lifestyley.com. References to “us,” “we,” and “our” mean Lifestyley.com as appropriate.
  2. This Statement makes up the complete agreement between Lifestyley.com and its customers, users and third parties and supersedes any prior agreements.
  3. If any portion of this Statement is found to be unenforceable, the remaining portion will remain in full effect.
  4. Any amendment to or waiver of this Statement must be made in writing and signed by us.
  5. If we fail to enforce any of this Statement, it will not be considered a waiver.
  6. Nothing in this Statement shall prevent us from complying with the law.
  7. You will not transfer any of your rights or obligations under this Statement to anyone else without our consent.
  8. All our rights and obligations under this Statement are freely assignable by us upon a merger, acquisition, or sale of assets, or by operation of law or otherwise.
  9. This Statement does not confer any third-party beneficiary rights.
  10. We reserve all rights not expressly granted to you.
  11. You will comply with all applicable laws when using or accessing Lifestyley.com.
  12. If you have any questions, concerns or disputes over the Terms and Conditions or any aspect of your order, please contact our Customer Service by email at info@Lifestyley.com or by telephone on 920015540 from (8am - 4pm) (Sunday to Thursday) excluding public holidays.