Privacy Policy

This Privacy Policy describes the information we collect about Lifestyley.com While reviewing our policy in line with the Electronic Transactions and Systems Act, keep in mind that it applies to all Lifestyley users and how they are used, shared, and operated across the entire site as provided by the Electronic Transactions and Regulations.

I. Information that is Collected

Depending on which purchase activities you engage in, we collect different kinds of information from or about you.
1. Things you do and information you provide:
We collect personal and contact information you provide when you use our Site, including when you sign up for an account, your purchase and account history, loyalty and reward points, shipping and delivery information, and/or the frequency and duration of your activities including browsing our brand pages.
2. Information about payments:
If you use our Site for purchases or financial transactions (like when you buy something on Lifestyley, make a return, request a refund, or win a prize), we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details. This is always kept safe and secure.
3. We have on board appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or harm to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment or credit card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. It is impossible to guarantee 100% security, but this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards about the collection and disclosure of your information. Our security procedures imply that we may occasionally request proof of identity before we disclose personal information to you. 
4. You are responsible for protecting against unauthorised access to your account and to your computer. 
5. Device Information:
We collect information from or about the computers, phones, or other devices where you access our Site, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the information we collect:
1. Device locations, including specific geographic locations, such as through Wi-Fi signals, GPS or Bluetooth.
2. Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
3. Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
4. Each time you visit Lifestyley, information is sent from your browser to our server log files, where it will be saved. The information transferred includes: time and date or visit to our Site, which pages were viewed, IP address, URL of Site that referred you to Lifestyley, how much information has been stored and which web browser you have been using
5. The information stored in this log file is then used to enhance the shopping experience on the Lifestyley Site by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is most required. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our Site running as fast as possible.
6. We use cookies and similar technologies to provide and support our Services and each of the uses outlined and covered in this section of our policy. Like most websites, the Site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to website pages on the Site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser allows, although doing so may interfere with your use of the Site.


II. Using This Information

We are passionate about creating engaging and customized experiences for our customers. We use all the information we need to help us provide and support our Site. Here’s how:
1. Provide, improve and develop the best online shopping experience through our Site:
We can deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Site and the products or brands you’re connected to and interested in on and off our Site.
2. Communicate with you
We use your information to send you marketing communications [promotional emails/ SMS], communicate with you about our products and campaigns and let you know about our policies and terms. We also use your information to respond to you when you contact us and to acknowledge your purchases, concerns or complaints.
3. We use your purchase history to suggest complementary or similar products that you may be interested in including for example, accessories for a product or another brand offering a similar product. 
4. Promote safety and security:
We use the information we have to help verify accounts and activity, and to promote safety and security on and off our Site, such as by investigating suspicious or unusual activity or violations of our terms or policies.


III. Sharing This Information

People use our Site to browse for, or purchase products. We make this possible by sharing your information in the following ways:
1. Sharing within Lifestyley:
We share information we have about you within Lifestyley to inform you about new campaigns, products, promotional emails, offers or to keep track of your loyalty and reward points. Your contact information is used to communicate with you and deliver products to you following your purchase.
2. Sharing with public audience:
Public information is any information or content you share with a public audience including product reviews, comments or product ratings. Public information is available to anyone on or off our Site and can be viewed or accessed through online search engines or APIs.
2. New owner:
If the ownership or control of all or part of Lifestyley or its assets changes, we may transfer your information to the new owner.


IV. Responding to Legal Requests or Preventing Harm:

We may access, preserve and share your information in response to a legal request (such as a search warrant, court order, or legal authorization) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from the judicial authorities in Saudi Arabia and the electronic transaction system and its regulations or the jurisdiction of other countries that we sell our products to the near future where we have a good faith belief that the response is required by law within that jurisdiction, Users in this specialty, consistent with internationally recognized standards. We may also be able to access, preserve and share information when we have a good faith belief that it is necessary to: detect and prevent fraud and other illegal activities; to protect ourselves, you and others, including as part of investigations; For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and misconduct inside and outside our site. The information we receive about you, including transaction data relating to purchases made using Lifestyley, can be accessed, processed and retained for a long period of time when the subject matter of a legal request, legal obligation, government investigation, investigation of possible violations of the terms or policies or otherwise to prevent damage. We may also keep information from accounts disabled for violating our Terms for at least one year to prevent abuse or other violations of our Terms.


V. Notifying you about changes to this policy:

We’ll notify you once we make any changes to this policy. By submitting data to us or using the Site, you voluntarily and explicitly consent to our collection, use, sharing, processing and retention of your data in the manner spelt out in this Privacy Policy.


VI. Contacting Lifestyley with questions or concerns:

If you have questions, concerns or disputes about this policy or any of our practices, here’s how you can reach us: Email: info@lifestyley.com, Telephone: 920015540